You can buy studios, networks, and platforms, but trust isn’t part of the deal.
Does Paramount Skydance chairman and CEO David Ellison even need the public’s trust? And before you argue that he doesn’t need your trust, remember he is David Ellison.
At the end of the day, customers are the boss, and they have choices. Mergers cause uncertainty and unmet expectations, which can result in a loss of trust.
How do you rebuild trust with a customer base after a merger? This is the major question for Ellison after Warner Bros. Discovery shareholders approved the $111 billion merger with Paramount/Skydance. This deal creates a giant studio with networks, platforms, and major media assets like HBO, CNN, CBS, Paramount+, and Paramount Pictures. It also reduces the number of “big” Hollywood studios from five to four.
It reminds me of when I was at KPMG back in the day. We were part of “The Big 8.” Now there are only four in that group, too.
This WB merger has caused anxiety in creators, as well as theater owners, because the new company will control nearly 25% of the North American box office and about 10-12% of the U.S. subscription streaming market.
The reactions have been harsh — to say the least.
Over 1,000 Hollywood filmmakers, actors, and industry professionals have signed a letter opposing the merger. They argue that consolidating
At the same time, theater owners represented by Cinema United worry that a consolidation will lead to fewer films being produced (as with the Fox-Disney merger in 2019). They also fear that the merger will emphasize streaming content, shortening or
Movies used to be in theaters for at least 90 days before streaming. Now, the window has shrunk to 30-45 days. If it gets any shorter, people might stop coming to the theater.
So, how can Ellison win the trust of creators, exhibitors, and the government that this deal is good for stakeholders and not just the ones who own stock in the merged company? Trust is a vital component of any relationship, business dynamic, or power shift. Trust is so important, I even wrote about it in my upcoming book, TILT the Room.
As a leading talent agent, Century City media attorney, and professor at USC Gould School of Law, I teach students and clients how to negotiate with the TILT framework: trust, influence,
3 ways businesses can build trust with clients and consumers
There are three main ways you can build trust with anyone: reliability, transparency, and expertise.
- Reliability is about consistency and predictability. When you meet deadlines, show up on time, and follow through on promises, you build a reputation for reliability. Someone people can count on.
- Transparency is about being open about your motives and the reasoning behind your decisions. When people know what to expect, they have more confidence in you.
- Expertise is about demonstrating competency in your field. It means showing you understand how things are done correctly and investing the time to learn to do things well. If you know what you’re doing, people tend to believe what you say.
For Ellison to win the confidence of the media community, he must show he is reliable, transparent, and expert. He has already started with theater owners.
How Ellison tilted the odds and won over theater owners
Ellison took the first steps toward building trust with stakeholders at CinemaCon 2026. At the event, he revealed his movie release strategy to the world, sharing his commitment to a 45-day exclusive theatrical window for all Paramount films and releasing at least 30 movies per year.
Ellison maintained consistency and transparency with his theater stakeholders. However, he
How Ellison can tilt the room and win the confidence of creators
If I were advising Ellison on how to win over creators, I would start with expertise. Ellison has decades of media experience. However, hiring executives respected by the creator community to run the various aspects of the new media conglomerate would help build more confidence in the merger.
Second, he could be transparent about the cuts the merger will cause and who will be impacted. He would also do well to discuss how AI and copyright will be handled at the new company.
Finally, he could make a promise to creators to produce a diverse range of films, from tentpoles to indie projects, to show a commitment to diversity of content.
The new merger hasn’t been settled yet. It still needs regulatory approval by federal agencies, foreign regulatory bodies, and the state of California.
If Ellison wants to have a successful new media conglomerate, he will need to keep winning the trust of his stakeholders by demonstrating reliability, transparency, and expertise.
This article was originally published by Inc. May 19, 2026.